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PHL MUFIDS

PHL Multi-User Flight Information Display

Arora provided design for an upgraded MUFIDS system that enabled PHL to improve customer service, increase revenue and maximize operational efficiencies.

The new multi-user flight information display system (MUFIDS) infrastructure provides airport users with more accurate information on flight arrivals/departures, access to advertising and digital signage, and gate and baggage claim locations. By improving and standardizing the present network equipment, Arora’s design made it possible for multiple airlines to use a single ticket or gate check-in counter and to consolidate airline self-service kiosks to eliminate long check-in lines.

The design also included an enhanced and ADA-compliant visual paging system for hearing-impaired users, and PHL was one of the first facilities of its kind in the region to have an integrated visual paging.

Owner

City of Philadelphia, Division of Aviation

Location

Philadelphia, PA

Sectors